guest relations

Guest Relations Agent Job Abroad – new culture, luxury experience, big, friendly team. Our constant Employer is looking for experienced Guest Relations Agent for work in 5* Hotel in Erbil, Iraq.

Your specific duties will include:

  • Welcoming guests in a friendly and professional way
  • Addressing and escalating customer complaints
  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards

Specific qualifications for the position includes:

  • Fluent English
  • Professional in dealing with the guests
  • 2 years’ experience
  • Knowledge of Opera and Micros will be an advantage

Your benefits are:

  • Salary 750 USD
  • High quality staff housing, sharing
  • Swimming pool, Gym, Games room
  • Visa, Flight ticket (1 incoming, 1 return)
  • Medical insurance coverage
  • Laundry, Meals and Transportation
  • 21 calendar days’ annual leave and 12 public Holiday
  • 2 years’ contract

About the Employer

Our Customer is a luxury city-center hotel offering a unique pre-opening experience and career progression. The hotel raises the level for sophistication and luxury with a stunning look and ambience. This 5-star property stands out as an oasis of glamour and serenity.This Hotel is the true essence of Middle Eastern Hospitality. It offers the ultimate combination of outstanding amenities and a perfect location to welcome guests for business and leisure.